How to choose a boarding kennel for your pet

boarding kennels - sydney wahroonga As local veterinarians, we’re often asked where to find the best cattery local to Wahroonga or best pet boarding place in Turramurra. Or who our favourite choice in private pet care and dog sitting is for the Hornsby area.

At Fox Valley Animal Hospital, we understand that sending your pet to a boarding facility can be a stressful time for both you and your family pet. It is important that you choose a facility or person that you can trust so you can have a stress free time away. And your pet can have a happy, safe time while being taken of care by someone else.


We have put together a few helpful and important tips to help you choose the right boarding facility for you and your family pet.

Choosing the right boarding kennel

Your search for advice might begin with your local veterinarians but it shouldn’t end there. A great way to find the right boarding kennel for you is to check with friends and family to see if they have any personal recommendations. Especially from people who live and work in the Wahroonga area.

You can also check a boarding kennel’s website and see what testimonials they may have from previous customers. Check for reviews on Google and spend some time on the the boarding kennel’s social media and blog to read about their approach to animal care.

You can also check the profiles of pet carers and their ratings on private home boarding situations like Pet Home Stay.

Once you have your shortlist of places or a particular boarding kennel in mind, it’s time to check out the facilities. A good kennel should be proud to show off their clean kennels, happy boarders and friendly staff. Make sure you check the facilities prior to making the booking.


When you arrive at the boarding kennel, ask some qualifying questions such as:

  • How often are pets fed?
  • How much exercise will your dog get each day?
  • Ask if cats are in a separate building to dogs.
  • Does the boarding kennel have a vaccine protocol?
  • If your pet is on a special diet, ask if you can bring their own food to avoid an upset stomach.
  • How many staff members they have for the amount of pets boarded.

Any reasonable boarding kennel will be happy to answer these sorts of questions and allay any fears you may have. It’s also a great time to check what you may need to supply the boarding kennel in terms of information, registration and payment.


Your family pet’s checklist before boarding

To ensure your family pet’s boarding experience is a positive one, you also need to make sure your pet is fully prepared. You can do this by visiting local veterinarians to:

  • Make sure your family pet is up-to-date with their vaccinations. For cats, this means an annual vaccination for feline Enteritis and cat flu (‘F6’). Dogs need an annual vaccination for Distemper, Hepatitis, Parvovirus and Kennel Cough (‘C5’).
  • Keep a track of your pet’s flea and tick prevention and ensure its up-to-date.
  • Put an I.D. tag on your family pet with the most up to date details including name and phone, and any other relevant details.
  • Ensure with your local veterinarians that your pet’s microchip details are up to date.
  • Repeat the same process with your Ku-ring-gai Council registration. 
  • Take the details of your regular, local veterinarians – and your preferred emergency veterinarians if you have one. So if there are any problems your pet’s vet can be contacted.
  • Briefing the boarding kennel well on any potential issues. When you are dropping off your family pet remind the staff of any special needs and/or medical and behavioural problems.

If you are leaving your pet for an extended period of time, you may want to book them in for just a weekend to see how they respond. This will help you address any problems before your big trip. This also gives you and the boarding kennel to talk through anything additional your family pet may need to feel as relaxed and comfortable as possible.


Goodbye day

After the check in process, hand your pet to a staff member, say goodbye and leave. Avoid a long emotional goodbye this will only upset and confuse your family pet.

If you need advice or recommendations for good boarding kennels in the area, don’t forget our very own local veterinarians have ways to help you with boarding and daycare. Dr Katie has the feline boarding kennel Puss’n’Boots cattery. And that you are welcome to make use of the official Fox Valley Animal Hospital Facebook page to ask other members of our community for advice in the Wahroonga, Normanhurst, Thornleigh, Warrawee and Ku-ring-Gai Council area.

You might even consider getting your dog used to different environments by trialing some doggy daycare play days to get them used to moving around and being with other people.

With your family pet in safe hands, the only thing left is to relax and enjoy your holiday!

About the Author
Owner and Vet Alex Brittan, Vet Katie Syms and the team of Fox Valley Animal Hospital pride themselves on quality service. Fox Valley Animal Hospital is the one you choose for your family pet when the care your animal receives really matters.